locksmith kent wa
Kent, WA 98032
I've been using Bill's Locksmith for about 5 years now. I've always found them to be prompt, efficient and professional. I've had them service doors, make key copies and give bids on installation of new hardware. For a locksmith, I want somebody that will come out and do the job quickly and for a reasonable price. Bill's meets this every time and I'm happy to recommend them.
I've been to Bill's many, many times over the years, mostly for key copies and a few rekeys. Each time the service has been prompt and friendly and I've never had any problems with their work. They have a very nice selection of the "fun" coloured keys, which I really enjoy! I can't say how "average" prices are since I haven't really shopped around, but I always end up paying less than I thought I would, so that's an A in my book! My most recent key copies with the novelty keys were just under $5 each. The main downside is the location. It's pretty much impossible to take a left in or out of the lot and the lot is seriously TINY. That said, you can easily find street parking on the next block (Bridges Ave) and walk over there.
Worst company EVER. Broke my daughters ignition and will not fix. Rude and very unprofessional. Do NOT use
Went up to the counter and asked the guy behind the counter if Bill's Locksmith could program a key fob to my car. The guy took one look at it put it back down on the counter and said "nope". I asked why (thinking I had the wrong key fob). His response was that they won't program anything purchased anywhere else but their shop. Really? So because I didn't buy a key fob from you then that means I can't pay you to program it? Seems pretty petty to me... So, I went down to Sunset Chevrolet and not only did they say they could do it no problem but when they were done they insisted on not charging me anything.
I have been a lifetime customer at Bill's. However, due to a recent experience, I will NEVER go there again. Last week I went in to get a new key for my truck. The individual who was working offered to make us a factory spec key for the truck, and assured me that if it did not work, that we could come back and have it re-done. Well, I went home, tried the key, and it did not even turn in the ignition. I went back to Bill's, and they refused to re-cut the key or refund us. So, I wasted two trips to Bill's and they refuse to stand behind their work. No wonder people are going to big box stores nowadays. I will NEVER go to Bill's again. Shame on you, and your HORRIBLE employees.
Don't call these guys! Lots of hidden charges, unskilled and rude employees. We wanted a lock re-keyed, but when they couldn't do it, the person who showed up and said " if you were smarter, you could have just bought a new lock"
I've gone to Bill's several times over the past few years for various needs: copying various odd keys, getting some prankster's obstruction pulled out of my car's door lock, getting new keys for an old key-less ski rack. Their work always has been professional and guaranteed. I moved from Maple Valley to Renton; still drive down here to get keys. Apparently brick and mortar locksmiths are a dying breed; I'd rather do business with someone who can't hide in their van. After reading all the 5 star comments I did laugh at the single one-star comment (2010), complaining that a "key didn't work after 90 days". Keys don't quit working unless you sit on them or otherwise bend them. If you abuse your keys don't expect them to keep working... Recommend Bill's without reservation.
No too impressed with this place. Went to get 2 sets of key copies made. $5 per key for one of the keys. Paid about $20 for 4 keys. Two of the 4 do not work. The 2 that do not work are mailbox keys. He said he was not sure if they would work and said they keys were made in China! Called to get a refund over the phone for the 2 non-working mailbox keys. They refused and said I needed to bring the keys in. Not sure what they are going to do with them? Wasted $10, not going back. Feel silly for not reading the other Yelp reviews! Will be smarter next time!
Bill's was able to get me set up same day for service, but had forgotten about my appointment until I called them to remind them. A little disappointing since I made the appointment a couple hours earlier. When the guy got to my house he wanted to take my keys but I explained I just wanted the one replaced. They were quick and got the job done.
Had to have a key made for the Devilmobile (since both were stolen in a home invasion robbery.) it was to expensive to change out all the locks so just got the key code from the dealership (after a lot of hassle). Didn't get the key like I had (with remote door openers - they wanted way to much.). Did get 2 ignition/door keys and I felt I was overcharged - not impressed with their service. Next time (hopefully, there isn't one) I would shop around.